Before You Begin — About This Policy
Creating an account or visiting the bajiokapp website means you are being introduced to this Privacy Policy. However, simply visiting does not mean you are expected to have understood everything already — which is why this policy is written in plain language so anyone can read and understand it in one go.
Data privacy is a growing concern on online platforms — and understandably so, as many services sell user data or share it with other companies. Bajiokapp does not do this. Your name, phone number, and payment details are never sold to advertisers or third parties. That is our commitment.
This Privacy Policy applies solely to the Bajiokapp website and app. If you follow a third-party link or access a payment gateway, that platform's own policy will govern.
Why Is Your Privacy Safe at Bajiokapp?
How We Protect Your Data
End-to-End Encryption
Every piece of data you submit is protected with 256-bit SSL encryption. Even if intercepted, it cannot be read.
Military-Grade SecurityNo Data Sales
Bajiokapp never sells your personal information to advertisers or third parties. That is a core part of who we are.
No Data SellingYour Control
You have full rights to view, correct, and delete your own data. Submit a request to support at any time.
User RightsStorage on Secure Servers
Your KYC documents and personal information are stored in internationally certified secure data centers and undergo regular security audits.
International StandardsMarketing Opt-Out
If you no longer want promotional emails or SMS messages, you can unsubscribe at any time. No hassle.
Your PreferencesTransparent Policy in Bangla
The privacy policy is written entirely in Bangla — every point is clear even without knowledge of English. There are no hidden clauses.
Fully in BengaliWhat Data We Collect
Bajiokapp collects two types of data — what you provide directly and what is generated automatically as you use the platform. The first includes your name, phone number, date of birth, and KYC documents submitted during registration. The second includes your login time, device used, IP address, and betting activity.
Below is a brief overview of the data we collect — indicating what is required and what is optional:
| Data Type | Example | Reason for Collection | Type |
|---|---|---|---|
| Identity Information | Name, Date of Birth, NID | Account Verification & KYC | Required |
| Contact Information | Phone Number, Email | Login, Notifications | Required |
| Payment Information | BKash/Nagad Number | Deposit & Withdrawal | Required |
| Device Information | IP, Browser, OS | Security Monitoring | Automatic |
| Activity Data | Bet History, Login Time | Account Management | Automatic |
| Preference Data | Language, Notification Settings | User Experience Improvement | Optional |
Bajiokapp never stores your password or full card number. Payment transactions are processed directly through the MFS gateway — Bajiokapp only receives the transaction outcome, not your full financial details.
How Your Data Is Used
Bajiokapp uses collected data only for specific, defined purposes. It is never used in ways that go beyond user benefit or that could cause harm.
- Account Management: Identity information is used to verify login, complete KYC, and maintain account security.
- Payment Processing: Payment information is used solely to process deposits and withdrawals — only at the time of the transaction.
- Customer Support: Our support team can access your account and transaction details when resolving issues.
- Security Monitoring: Device and IP information is monitored to detect fraud and unusual activity.
- Legal Obligations: Certain information may be required to be shared with regulatory authorities upon request.
- Marketing Communications: With your consent, we may send you offers and promotions by email or SMS — and if you have not consented, we will not.
- Product Development: We analyze overall usage patterns to improve the platform — all data is anonymized before use.
Data Protection Practices
Bajiokapp uses multiple layers of security to protect your data. Each layer is outlined below:
SSL 256-Bit Encryption
Every connection on the website and app is encrypted. If you see "https" and a padlock icon in your browser, your connection is secure.
Two-Factor Authentication (2FA)
Enabling OTP or two-step verification at login means that even if someone knows your password, they still cannot access your account.
Server-Side Encryption
Sensitive data stored in our databases — including KYC documents — is encrypted separately.
Real-Time Anomaly Detection
If an unusual login or transaction is detected, your account is automatically locked temporarily and you are notified right away.
Regular Security Audits
Third-party cybersecurity experts conduct multiple system audits each year to identify and address vulnerabilities.
Role-Based Staff Access Control
Not all Bajiokapp staff can access your data — only those who need it are granted limited access to specific information.
Keep in mind — no service on the internet can guarantee 100% security. Bajiokapp takes every reasonable precaution, but you play a part too — use a strong password and never share it with anyone.
Your Rights
You have clear, defined rights over your personal data at Bajiokapp. These are not privileges — they are yours by right.
Right to Access
You can request to see what data Bajiokapp holds about you. Submit a request to support and we'll respond within 30 days.
Right to Rectification
You can request corrections to any inaccurate or outdated information. Some updates can be made directly through your account settings; others can be handled through support.
Right to Erasure
You can request deletion of your personal data after closing your account. However, certain information may be retained for a specified period due to legal obligations.
Right to Object
You can object to marketing communications or specific types of data processing at any time. Let us know via support or email.
Right to Data Portability
You can request a copy of your data in a portable format. This may be useful in certain circumstances.
Right to Withdraw Consent
If you previously consented to marketing cookies or promotional communications, you can withdraw that consent at any time.
To exercise any of these rights, email support@bajiokapp.click or reach us in Bengali via live chat. We'll respond within 30 days.
Data Retention Period
Bajiokapp does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal requirements.
- Active Account Data: All data is retained for as long as your account remains active.
- KYC Documents: Up to 5 years after account closure — required under international financial regulations.
- Transaction Records: 5 years after account closure — for audit and dispute resolution purposes.
- Betting History: 3 years — as required by the licensing authority.
- Marketing Data: Withdrawn immediately upon revocation of consent.
- Cookies & Session Data: Session cookies are deleted when you close your browser; persistent cookies typically expire after 1 year.
Once the retention period expires, data is securely deleted or anonymized.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, reach out to Bajiokapp directly. Our data protection team responds in Bengali.
- Email: support@bajiokapp.click (for privacy-related matters, please include "Privacy" in the subject line)
- Live Chat: Chat with Bajiokapp in Bangla 24/7 on our website
- Response Time: Within 24 hours for general queries; up to 7 business days for complex matters
If you are not satisfied with Bajiokapp's response, you have the right to file a complaint with your national or an international data protection authority. Bajiokapp respects this process.
Bajiokapp has a dedicated Data Protection Officer (DPO) who oversees all privacy-related matters and ensures users' rights are upheld.
Privacy — A Responsibility We Take Seriously at Bajiokapp
Using any online service means sharing some information — that's unavoidable. But you have every right to know what happens with that data. Bajiokapp has prioritized this from day one — not just for legal compliance, but because we believe transparency is the foundation of trust.
A phone number from a user in Chattogram or payment details from a bettor in Mymensingh — that information exists solely to serve them. It never reaches any advertising company or data broker. At Bajiokapp, we hold firmly to this principle.
You will be notified in advance of any changes to this Privacy Policy — nothing will be changed without warning. Your control over your own data is the core principle of Bajiokapp's privacy commitment.
Our Core Commitments
Frequently Asked Questions
Frequently Asked Questions About Payments & Registration