Bajiokapp Terms & Conditions — Your Rights and Responsibilities, Explained Clearly

You must be at least 18 years old to register an account on Bajiokapp. The name, date of birth, and mobile number provided during registration must be accurate. Accounts created with false information may be closed at any time.

Each person may register only one account. If multiple accounts are found under the same individual, all of them will be closed and the balances may be forfeited. Multiple accounts operated from the same IP address or device will be subject to investigation.

For KYC (Know Your Customer) verification, Bajiokapp may request a photo of your national ID or passport. This is a legal requirement and is carried out to protect the security of your account. Withdrawals may be restricted until verification is complete.

• Keep your account password private — never share it with anyone
• If you notice anything unusual on your account, contact support immediately
• Bajiokapp is not liable for any losses resulting from shared login credentials
• To change your registered mobile number, please contact our support team for assistance

Before placing a bet on Bajiokapp, it's a good idea to review the rules for that event. Once a bet is confirmed, it generally cannot be changed or cancelled — however, for matches with a cash-out option, you may be able to exit early under certain conditions.

Odds change quickly during live betting. If the odds are not confirmed at the moment your bet is placed, the bet may not be accepted — in which case your stake will be returned to your wallet. If a bet fails due to a connection issue, your stake will also be refunded.

If a bet is confirmed at incorrect odds due to a technical error, Bajiokapp reserves the right to void that bet. This is a standard policy across all reputable platforms. Any deliberate attempt to exploit bugs or system errors will result in account closure.

• Minimum bet amount is ৳20 (applicable to both Sports Betting and casino)
• Maximum bet limits may vary depending on the event and market
• Pre-match bets on a single event are not accepted after the match has started
• Your full betting history is always available in the "My Bets" section of your account

You can deposit on Bajiokapp via bKash, Nagad, Rocket, or bank transfer. There are no deposit fees. The minimum deposit is ৳200 (৳1,000 for bank transfers).

Account KYC verification must be completed before making a withdrawal. The minimum withdrawal amount is ৳500 (৳1,000 for bank transfers). Withdrawals can only be processed to the same payment method used for the deposit — this rule applies at least for the first withdrawal.

Winnings from bonuses cannot be withdrawn until the wagering requirement has been met. Your original deposited funds can be withdrawn at any time — the wagering conditions apply only to the bonus portion.

• Withdrawals are typically processed within 5–30 minutes
• Bank transfers may take up to 3 hours
• Multiple withdrawal requests can be submitted on the same day
• For payment issues, contact support with your transaction ID

Bajiokapp offers Welcome Bonuses, Reload Bonuses, cashback, and free bets from time to time. Each bonus comes with its own terms — make sure to read the full details on the promotions page.

The wagering requirement for the welcome bonus is typically 10–20x the bonus amount. For example, a ৳1,000 bonus with a 10× requirement means you'll need to place a total of ৳10,000 in bets. The exact figure may vary by offer.

Bonuses are available once per personal account only. If the same person creates multiple accounts to claim bonuses, all bonuses will be cancelled. Any unused bonus amount will be automatically removed once it expires.

To protect the integrity and security of Bajiokapp, certain activities are strictly prohibited. Any of these violations may result in permanent account closure and forfeiture of your balance.

• Using bots or automated software to place bets or manage an account
• Creating multiple accounts to claim bonuses (bonus abuse)
• Placing bets using match-fixing or insider information
• Attempting to access another user's account without permission
• Using the platform for money laundering or processing illegal funds
• Deliberately exploiting technical errors or incorrect odds
• Abusive behavior toward the support team or other users
• Placing bets on behalf of or with funds from a third party (agent betting)

Bajiokapp collects and stores your personal information as it is necessary for account management and legal compliance. Your email address, phone number, and payment details are never sold to third parties.

Documents submitted during the KYC process are used solely for identity verification. They are stored on secure, internationally certified servers. For more details, visit Bajiokapp's Privacy Policy View the page.

• Your data may be used for marketing emails — you have the option to opt out
• Cookies are used — you can manage them through your browser settings
• Even after an account is closed, certain data may be retained for a defined period for legal compliance purposes

Bajiokapp reserves the right to temporarily suspend or permanently close accounts for the reasons listed below. In most cases, users will be notified before any action is taken — however, serious violations may result in immediate closure without prior notice.

• Serious violation of the Terms & Conditions (fraud, bot usage, money laundering)
• Registering under a false identity or submitting fraudulent information during KYC
• At the user's own request (self-exclusion)
• Extended inactivity (typically 2 years)
• By order of a court or regulatory authority

For permanent account closures, any remaining balance is generally refunded provided no terms have been violated. If the closure is due to a violation, the balance may be forfeited. You have the right to appeal this decision — please contact our support team.

For any complaints regarding payments, bet outcomes, or your account, please contact Bajiokapp's support team first. An initial response will be provided within 48 hours. Complex issues will be resolved within 7 business days where possible.

If you are not satisfied with the support team's resolution, you may escalate your complaint to the licensing authority. Bajiokapp supports this process and will fully cooperate with any investigation.

• To file a complaint, please provide the transaction ID, date, and full details
• Email complaints to: support@bajiokapp.click
• Chat with us in English via live chat, available 24/7
• Save your complaint reference number for follow-up